Frequently Asked Questions

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What is CraftLocal?

CraftLocal is a friendly local directory that helps people discover talented independent makers, creators and small businesses across Lancashire.

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Is CraftLocal an online shop?

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No. CraftLocal is a directory, not a shop. We help you find local makers, then you buy directly from them through their own website, Etsy shop, Facebook page or preferred selling platform.

How does visiting CraftLocal raise money?

Every visit to CraftLocal helps raise 30p for the organisation you selected when entering the site.

 

Who receives the money raised?

The chosen organisation you selected on entry (such as a school or community group) receives the donation from your visit.

 

Does it cost me anything to help?

No. Visiting CraftLocal does not cost you anything.

 

How do I buy from a maker?

Simply browse the directory and click through to the maker’s own website, Etsy page, Facebook page or contact details.

 

Do I need an account to use CraftLocal?

No account is needed. You can browse freely.

 

Are the makers based in Lancashire?

Many featured makers are based in Lancashire or have a strong local connection.

 

Does CraftLocal check or vet makers?

CraftLocal is a directory, so we do not independently vet or guarantee each maker. We recommend checking reviews, delivery terms and product details before purchasing.

 

What rights do I have when buying?

Your purchase is made directly with the seller, so your consumer rights and purchase terms will usually be with that business, not CraftLocal.

 

Why use CraftLocal instead of a big marketplace?

CraftLocal helps shine a light on local talent, supports Lancashire makers, and raises money for local organisations at the same time.

 

Do you use cookies?

Yes, like most websites we use cookies to help the site function and improve your experience. Please see our Privacy and Cookie Policy for full details.