CraftLocal is an independent promotional platform. We are not responsible for external websites or transactions. Partner schools and community organisations are not involved in sales, listings, or transactions and hold no responsibility for any products or services promoted via CraftLocal.

​

CraftLocal Privacy Policy

Last updated: January 2026

CraftLocal (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains how we collect, use, and store your information when you use our website.

CraftLocal is the data controller responsible for your personal data.

What data do we collect?

We may collect:

• Name

• Email address

• Phone number

• Trading name / business name

• Links to your website or social media pages

• Information you choose to include about your craft business

• IP address, browser type and device information

• Website usage data (analytics)

We do not store card payment details.

How do we collect your data?

You provide data directly when you:

• Complete a form on our website

• Register interest in being featured

• Contact us by email or message

• Respond to communications from us

We may also receive data from:

• Social media platforms (e.g. Facebook or Instagram lead forms)

• Website analytics tools (e.g. Google Analytics or Wix Analytics)

Our legal basis for using your data

Under UK GDPR, we process your data because:

• You have requested information about CraftLocal

• We have a legitimate interest in promoting local makers and operating our directory

• You have given consent to receive marketing emails (where applicable)

You can withdraw consent at any time.

How will we use your data?

We use your information to:

• Contact you about CraftLocal listings and opportunities

• Create and manage crafter listings (with your permission)

• Respond to your enquiries

• Improve our website and services

• Send updates or relevant information about CraftLocal (if you have agreed)

We do not sell or share your data with third parties for their own marketing.

We may use trusted service providers (such as email platforms) to process data on our behalf. These providers act only on our instructions.

How do we store your data?

Your data is stored securely via our website platform provider (Wix), which uses secure servers and industry-standard safeguards.

We keep your data for up to 2 years after your last interaction with us, unless you request deletion sooner.

Marketing

If you agree to receive marketing emails, we may send information about CraftLocal and related opportunities.

You can opt out at any time by:

• Clicking “unsubscribe” in emails

• Contacting us directly

Your data protection rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict how we use your data

• Object to processing

• Request transfer of your data

We will respond within one month.

Contact: hello@craftlocal.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk

Cookies

Cookies are small files stored on your device.

We use cookies to:

• Ensure the website works properly

• Remember preferences

• Measure website performance

Types of cookies we use:

• Functionality cookies

• Analytics cookies

You can manage cookies through your browser settings.

External Websites

Our site links to external websites. We are not responsible for their privacy practices.

Changes to this policy

We review this policy regularly. Updates will appear on this page.

​

​